The ecobee Web Portal is essential to your ecobee smart thermostat device. It will help you manage temperatures, view reports, and more. Without the web portal, you will not have access to troves of data that will help you conserve energy.
You access the web portal from the ecobee home page. You can get ecobee back online by pulling it off the wall or resetting its Wi-Fi settings. Finally, you can find the ecobee smart thermostat’s registration code during the registration process.
Read on to discover how to access the ecobee web portal.
How Do I Access the ecobee Web Portal?
The ecobee web portal is essential to unlocking all of the features of your ecobee smart thermostat.
To gain access to the web portal, first, register the thermostat. To do this, go to the device first and take the following actions:
- Click on Menu, then on Registration
- Click Continue to get the registration code
- Hit Finished
Next, go to the ecobee home page on the internet:
- Select the thermostat you are registering
- Choose whether you will allow ecobee to use your local information
- Confirm the address
- Click Yes on HomeIQ reports
- Click on Confirm
If you complete the steps successfully, the thermostat will confirm that it is registered.
Note that HomeIQ reports are only available on the ecobee website or tablet version of the app. These reports will help you understand the energy, heating, and cooling energy you spend while using ecobee and when used successfully, will help you save money.
You also do not have to worry about losing the registration code in this process, as the code will be invalid in an hour. Repeat the first part of the process to get a new registration code.
How Do I Find My ecobee Registration Code?
If you’ve lost the ecobee registration code, you can generate a new one. To do regenerate a registration code, follow these procedures:
- Tap the three horizontal bars on the bottom-left of the device’s home screen
- Tap registration
- Configure your home network if you haven’t already
- The code will display on the thermostat
You should write the code down. It is valid for one hour only before it is invalidated. If you lose this code in the process of registering your thermostat and it has been over an hour, repeat these steps.
Read on to discover how to get your ecobee back online after it has lost its Wi-Fi connection.
How Do I Get ecobee Back Online?
You can use two methods to restore Wi-Fi capabilities to your ecobee. The first method is to remove the ecobee from the wall for about two minutes. This procedure will power cycle the device. Then, place the ecobee back on the wall.
If this method does not work, then do the following on the device:
- Go to the main menu
- Go to Settings
- Go to Wi-Fi
- Go to Network
- Go to Select Wi-Fi network
Upon selecting your Wi-Fi network, you may find that you will have to enter the login credentials again manually. To do this, enter your password and any other information needed to reconnect to your network.
What is the ecobee Web Portal?
The ecobee Web Portal is a web application that lets you manage your thermostats. You can adjust the temperature of your residence from a distance, read reports on energy usage, and customize home and away settings.
The difference between the smartphone app and the tablet version or web portal is the HomeIQ reports. You can view these reports on the tablet or internet version of the portal only and not on the smartphone app. These reports can show you how to be comfortable and save money at the same time.
Except for the HomeIQ reports on smartphones, the web portal provides all devices’ heating, cooling, and energy usage information. You can view settings from the following screens:
| Screen | Features |
|---|---|
| Main Screen | The relative humidity Temperature, based on comfort settings and sensor readings You can slide the temperature slider to your preferred temperature to initiate a hold Click the system mode icon under the thermostat name to switch system modes You can also toggle the fan settings from Auto to on and back You can also set comfort settings |
| Quick Change Settings | Change your home or away settings Will initiate a hold on your home or away temperature settings |
| Settings | You can alternate between 24-hour time and 12-hour time display |
| Preferences | Whether you want the temperature displayed in Fahrenheit or Celsius Adjust the Heat and Cool SetPoint ranges Set the length of a hold action The thermostat name Enable or disable Smart Recovery for heating and cooling “Reset schedule and preferences” restores and schedules and preferences back to their defaults |
| Access Control (under Preferences) | Under Access Control, you can set a PIN for your thermostat’s controls Set Access Control to ActiveSet your 4-digit PIN Check which features you want to be protected Click Save to put the password protection in effect |
| Property Characteristics | You can tell ecobee what type of building you have. Choose from these options Building Style Building SizeNumber of Floors Number of Bedrooms Number of full-time occupants Age of the building in years ecobee uses this information to generate Home IQ reports |
The system menu is where you can change the Ecobee’s mode, view HomeIQ reports, and more. The following sections are under the Systems Menu:
| Section | Features |
|---|---|
| HVAC | HVAC changes Ecobee’s current mode Choose from heating, Cool, Aux, and Off The fan option allows you to set a minimum run time for the fan |
| Humidifier, Dehumidifier, or Ventilator | You will see the option for installed accessories here |
| Reminders and Alerts | You can set and view reminders You can select and view alerts You can set the preferences for your reminders and alerts |
| Vacation Menu | Create a new vacation Set the temperature to be maintained while you are away Set fan settings and heat and cool temperatures to be maintained while you are away |
| Weather Menu | View the current weather and a four-day forecast |
| Alexa Voice Control Menu | Set the volume of the ecobee speakers or turn the microphone off or on About Alexa shows the phrases you can use with Alexa Unlink Alexa will disable Alexa services on a particular ecobee thermostat |
| Schedule Menu | Home, Away, Weekend Day, Fan Only Mode, and more Edit your thermostat’s existing schedule |
| Sensor Menu | Toggle Smart Home or Away Systems Toggle Follow Me on or off Sensor Participation allows you to set the sensors to monitor temperature and adjust to preset temperature conditions |
| About Menu | Displays your Ecobee’s model, firmware version, serial number, and thermostat name |
| Thermostat Group menu | You can create thermostat groups, which will allow you to synchronize their settings Synchronize alerts, addresses, contact information, preferences, reminders, system mode, schedules, and vacation settings |
| Account Settings | Allows you to change the first and last name on the account You can reset your password You can unregister a thermostat The Add Thermostat option enables you to register a thermostat The Subscriptions menu allows you to manage your subscriptions to ecobee Air Filters or ecobee Haven You can choose to participate and donate your data You can remove or view linked 3rd party apps Finally, if you have registered as an ecobee developer, you can access the developer menu |
The real star of Ecobee’s features is the HomeIQ menu. The menu will generate reports of how you use your heating and cooling energy, its performance over time, and how the weather impacts your energy usage. Its competitors fail to reach reports at this level of detail and are ideal for saving money while staying comfortable.
This screen generates charts that will help you use your ecobee more efficiently:
- It shows you the runtime report as compared to a standard thermostat.
- It shows you a community comparison and home efficiency ranking based on how fast the inside temperature deviates from the outside temperature over time
- System Monitor shows a chart of the heat, fan, set temperature, outside temperature, and inside temperature over five-minute increments. You can also graph the humidity over time
- The schedule chart shows energy performance with programs over time
- Weather impact compares the heat and cooling running versus the outside temperature
These reports are generated only by ecobee and not other smart thermostat web portals. If you’d like to see how the web portals of other smart thermostats differ from that of ecobee, read on.
How Does the ecobee Web Portal Differ from the Web Portals of Other Competitors?
The ecobee web portal is the most informative of all because of the depth of information it provides about your energy usage. Its two nearest competitors, Google Nest and Honeywell Evohome do not offer these reports.
Here are some comparisons between the web portals of Google Nest and Honeywell Evohome:
| Company | Web Portal Name | Positives | Negatives |
|---|---|---|---|
| Honeywell Evohome | Total Connect Comfort v. 1.0 | Can add or delete Evohomes from the system Change your heating and cooling settings View and set indoor temperature View indoor humidityView outdoor temperature and humidity Access multiple thermostats Access multiple locations Receive system alerts through email Will automatically upgrade | The screen of the thermostat is not similar to the website Will not let you control the thermostat The website is not compatible with most web browsers The website is compatible only on 3rd party apps, such as Bluestack |
| Google Nest | Google Nest App | Primarily smartphone or tablet-based Choose between home, away, or eco mode Chose between heating, cooling, and heating and cooling modes Set how long your fan will run forSet smart temperature scheduling |
Final Thoughts
To access the ecobee’s web portal, you must register the ecobee. If you lose the registration code in the process of registration, there is no problem. You can regenerate a new code after an hour. The web portal unlocks many features, the star of which is the HomeIQ reports.
The HomeIQ reports create charts and graphs of your thermostat usage, how it performs in different weather, the humidity in your residence, and more. No other smart thermostat on the market right now generates these reports, and they are essential if you want your heating and cooling systems to be energy efficient.
Ecobee’s web portal is superior to the Honeywell Evohome and Google Nest. While the Google Nest app has many good features, it does not generate energy efficiency and temperature history reports at the level that ecobee does.
Meanwhile, the Honeywell Evohome is the worst website. Its web version will be incompatible with many user browsers, including Firefox, Safari, and Chrome. Instead, you must use third-party applications to access its web portal.
If you want energy usage distilled down to its most specific details, ecobee is by far superior. It is the best smart thermostat to use if you want a simple heating and cooling process while saving money. Ecobee’s HomeIQ report and other settings prove that you can be comfortable in your residence and also be energy efficient at the same time.
The user experience that a smart thermostat gives you is essential. However, saving money while living at a comfortable temperature will help you to ease your worry about your energy bill.
